Karen, Andrea, Chelsea, and the entire team at Southern Title are absolutely incredible!
Back in August of 2022, we purchased a home through ICI and had the privilege of working with Karen Magee. This was our first home so we had no idea what to expect. We were so warmly welcomed into Southern Title by the entire team! We were quickly brought back to the office and our wonderful closing officer Karen came in. She was just as excited as we were about this incredible adventure we were about to embark on! She made sure we felt comfortable and before we began, made sure we didn't have any questions. She began walking us through everything, explaining the things we needed to know, talking us through the mountain of paperwork that we had to sign. I didn't feel overwhelmed at all, the way she explained everything all made sense and I wasn't worried that I was signing something that was going to haunt me in the future! Throughout the entire process, Karen was personable, sharing food recommendations, talking about her time in New York and just creating such a fun environment. Before we knew it, we were homeowners! I couldn't believe how organized and professional everyone was, having everything ready to go, making us feel at ease, and turning what could have been a terrifying process into something that was so enjoyable!
Fast forward 8 months and we have had to sell our home as we have relocated out of state for work. I reached out to Karen because of the incredible experience we had, asking if she would mind representing us as our closing agent. She got back to me so quickly, remembering us, our home, and emphasizing with us around our sadness in having to sell our home. I didn't fully understand the difference between the escrow officer and the closing agent, what this process looks like, etc. so needless to say I had so many questions! She answered every question I had including some I didn't even know I had. She then connected me with Andrea as she would be handling our closing. Karen cc'd Andrea on all communication, made sure that everyone was in the loop, and once the contract was received, the team began working on our close. They handled everything! Communication was incredible, they worked with us given that we were not going to be able to sign in person, and the entire team made it so easy! I am thrilled to have had the opportunity to work with Karen, Andrea, and the entire Southern Title team twice in one year! I cannot thank you all enough for helping us navigate this and making it so easy and stress free! If ever we purchase again in Florida, we will definitely use Southern Title! Thank you for everything!